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Uponor UK
Head Office
Uponor UK
The Pavillion
Blackmoor Lane
Watford Hertfordshiree
WD18 8GA

Website Privacy and Cookie Policy

UPONOR WEBSITE PRIVACY AND COOKIE STATEMENT
 
Uponor (also as GF Building Flow Solutions) is committed to protecting your privacy and personal data. Uponor applies a high level of protection of your privacy and personal data and processes your personal data in accordance with applicable legislation and this Privacy and Cookie Statement (“Privacy Statement”). “Personal data” means any information relating to an identified or identifiable natural person. This Privacy Statement provides you general information on how Uponor processes your personal data related to the website www.uponor.com or any of its sub-sites (hereinafter “Site”).
 
The Site, Uponor’s products or services may contain links to other companies’ websites and services that have their own privacy policies and/or the services of third parties installed on your device may allow access to information on your device. Uponor advises you to read carefully the privacy policies of such third parties. Uponor is not responsible for such third-party service providers’ privacy practices or contents.
 
By using the Site and/or by submitting personal data to Uponor, you understand and agree that your personal data may be processed as explained in this Privacy Statement. If you do not accept this Privacy Statement, Uponor advises you not to use the Site or submit any personal data to Uponor.
 
 
1.Controller of Personal Data
 
Uponor Corporation is part of the Georg Fischer group, located in Schaffhausen, Switzerland. The controller for your personal data is Uponor Corporation; for local country-specific Uponor websites, in parallel with its local Uponor subsidiaries (together “GF Building Flow Solutions”). For more information you can visit the GF Building Flow Solutions Website.
You can reach the data controller at:
 
Uponor Corporation
Ilmalantori 4
FI-00240 Helsinki
Finland
 
You can contact our group data protection supervisor at dataprotection@georgfischer.com.
 
In case you wish to make a request relating to your personal data, please use the forms available at https://www.uponor.com/en-en/legal-information/data-protection and on local GF Building Flow Solutions websites. 
 
2. Purpose of the processing of personal data and legal basis for processing
 
When using the Site, certain personal data that can be connected to you may be collected and processed. GF Building Flow Solutions will only process your personal data for a specific purpose on a suitable legal basis.
 
Such personal data may be used for the following purposes:
 
  • maintenance and development of the Site and GF Building Flow Solutions products and services;
  • marketing and communication purposes such as for conducting marketing research, direct marketing, automated marketing, informing you of new features, new products or launches, and special promotions;
  • provision of products and services
  • ensuring the functionality and security of GF Building Flow Solutions products and services,
  • identifying you and preventing and investigating possible misuses; 
  • for statistical and analytical purposes.
  • if you communicate with us using the Site, and/or register as a user of the Site (where applicable) then process your personal data GF Building Flow Solutions as necessary for the performance of a contract between you and GF Building Flow Solutions, preparatory measures in connection to the contract, or, in some instances, based on your consent.
  • in the event GF Building Flow Solutions sells, buys, merges or reorganizes in some other way, this may involve GF Building Flow Solutions disclosing personal data e.g. to potential and actual purchasers and their advisers.
  • by request of authorities and under the applicable law
 
The legal basis for processing your personal data may be based on:
 
  • as necessary for performing the contract between you and GF Building Flow Solutions in providing a website to provide products and services, ensuring the functionality and security of GF Building Flow Solutions;
  • based on the legitimate interests of GF Building Flow Solutions for marketing and communication, provision of new products, and continued maintenance and development of the site;
  • based on consent, to the extent GF Building Flow Solutions processes your personal data based on your consent, you have the right, at any time and free of charge, to withdraw the consent that you give for GF Building Flow Solutions to process your personal data
  • when required by law to disclose to authorities or auditors in applicable situations.
 
3. Personal Data content
 
The personal data collected may include, among others:
 
  • access times,
  • behavioural information GF Building Flow Solutions receives through your browser, such as the website you linked from, the links you use, the pages you visit, the content you view and other relevant data
 
GF Building Flow Solutions may further ask you to freely provide GF Building Flow Solutions with other kind of information, such as your name, e-mail address, street address, usernames, consent, feedback, age, gender and other non-sensitive data.
 
GF Building Flow Solutions wishes to emphasize that certain non-identifiable personal data provided may become identifiable when you provide GF Building Flow Solutions with your personal data.
                     
4. Sources of Personal Data
 
The personal data is collected from the following sources
 
  • information provided by you or through your actions within the Site or otherwise contacting GF Building Flow Solutions;
  • GF Building Flow Solutions’ subcontractors in relation to the provision of services with respect to the Site
  • using “cookie” applications on the site.
  • publicly available sources
 
 
GF Building Flow Solutions informs each data subject of the data processing, including of any third-party data sources and data collected from such sources, in accordance with applicable legislation.
 
Any collected personal data is entered into secure personal data databases by themselves, GF Building Flow Solutions’ personnel, or by GF Building Flow Solutions’ subcontractors or service providers.
 
5. Use of Cookies
 
 
A cookie is typically a small piece of data sent to your computer device from a website and stored in your web browser while you are browsing a website. When you browse the same website again, the data stored in the cookie may be retrieved by the website to notify the website of your previous activity. To read more about these technologies and how they work, please see for example https://allaboutcookies.org/.
 
From time to time, a cookie file may be placed on your computer to enable the Site to work properly, provide GF Building Flow Solutions services to you and/or to improve the effectiveness of this Site. Cookies are used only to the extent you have accepted those separately. However, cookies which are necessary for the technical functioning of the website (“Essential Cookies”) may be used without your consent to ensure the functioning of the website. You may change your cookie settings and manage the consents you have given at any time by clicking “Adjust Cookie settings.”
 
Below details how GF Building Flow Solutions utilizes cookies and cookie-like files and technologies on the Site.
 
6. Purposes of cookies use– Cookie Categories
 
Essential cookies: The use of certain cookies is necessary to run basic functions on the Site. The cookies in this category are essential in allowing the Site to be usable.
 
Analytics cookies: Cookies in this category are used to enable monitoring of the website traffic and optimizing your user experience and analysing of aggregated data about usage of the website, or to compile statistics on the number of visitors on the Site. These cookies may be provided by third parties, as specified below.
 
Marketing cookies: The cookies in this category are used for e.g. site improvement, personalization and advertising, and may be provided by third parties, as specified below. From your point of view this means that the Site may remember e.g. the language and country choices you have made. GF Building Flow Solutions also performs analytical profiling to discover e.g. what is popular among users. GF Building Flow Solutions looks at where the content of the Site is accessed to help GF Building Flow Solutions arrange the Site for best possible user experience. These cookies help make the content of the Site personalized, for example by showing you targeted banners and recommendations. GF Building Flow Solutions also looks at what kinds of references are used to reach the Site in order to evaluate the effectiveness of GF Building Flow Solutions’ campaigns and promotions. GF Building Flow Solutions uses these cookies to serve GF Building Flow Solutions advertisements and provide you with targeted advertising.
 
The length of storage of your information depends on the type of cookie used and the Third-Party Service provider providing that cookie. The length of storage is described by the Third-Party Service Providers in their Privacy Policies which you can access through the links provided below. Session cookies expire and are deleted when the browser is closed, while persistent cookies are typically deleted after two months to two years.
 
7. Site Functionalities and services provided by Third Party service providers
 
The following third parties may, with your explicit consent, view, modify and/or set their own cookies as if you had requested a webpage from the third parties’ website directly. Depending on the website you visit, all the below listed third party cookies might not be used, as part of these cookies are used only on specific local websites.
 
Your consent is not asked for placing the following third-party service provider Essential Cookies, as they allow the site to properly function.
 
Third Party Service Providers in the Essential Cookie Category:
 
GF Building Flow Solutions uses Google Tag Manager to enable consent-based cookie service management for third party services and reCAPTCHA to protect the website from fraud and abuse, by verifying that the user is not a robot when e.g. filling in forms, all these cookies provided by Google, Inc. The retention periods of the data Google collects vary based on the content and purpose of use of the data and based on the settings you have chosen. Certain types of data are also de-identified after a defined period. For example, server log advertisement data is de-identified by deleting part of IP address after 9 months and deleting cookie data after 18 months. To read the Google privacy policy, please click here: https://policies.google.com/technologies/partner-sites.
 
GF Building Flow Solutions uses Usercentrics Consent Management Platform to enable consent-based cookie service management for services set on our websites. This service is provided by Usercentrics GmbH. The retention period is the time span the collected data is saved for the processing purposes. The consent data (given consent and revocation of consent) are stored for two years. The data will then be deleted immediately. To read the Usercentrics privacy policy, please click here: https://usercentrics.com/privacy-policy/
 
GF Building Flow Solutions uses Kentico content management system by Kentico software s.r.o. for presentation and administration of websites. To read the Kentico privacy policy, please click here: https://www.kentico.com/privacy-policy
 
 
Third Party Service Providers in the Analytics Cookie Category:
 
Your freely given consent is requested for the following categories of cookies:
 
GF Building Flow Solutions uses web analytics service Google Analytics and geolocation service Google Maps by Google, Inc. The retention periods of the data Google collects vary based on the content and purpose of use of the data and based on the settings you have chosen. Certain types of data are also de-identified after a defined period. For example, server log advertisement data is de-identified by deleting part of IP address after 9 months and deleting cookie data after 18 months. To read the Google privacy policy, please click here: https://policies.google.com/technologies/partner-sites
 
Third Party Service Providers in the Marketing Cookie Category:

Your freely given consent is requested for the following categories of cookies:
 
 
GF Building Flow Solutions uses Addthis service by Oracle Corporation for setting up third party social media plugins. Oracle retains AddThis Data for 13 months as of collection. A 1% sample of AddThis Data (“Sample Dataset”) is retained for a maximum of 24 months for business continuity purposes. To read the Oracle Addthis Privacy Policy, please click here: https://www.oracle.com/legal/privacy/
 
GF Building Flow Solutions uses Adobe pdf embed by Adobe Inc, to show previews of pdf documents on the website, to read the Adobe privacy policy, please click here: https://www.adobe.com/privacy.html
 
GF Building Flow Solutions uses teads provided by teads SA to organize and visualise users for marketing campaigns. Cookie ID’s created by teads to identify you are kept on the browser for 365 days and retained for 4 months before deletion. To read the teads SA privacy policy, please click here: https://privacy-policy.teads.com/
 
GF Building Flow Solutions uses leadfeeder by dealfront Group GmbH to connect website tracking data with their active directory of leads collected from publicly available sites. To read the dealfront privacy policy, please click here: https://www.leadfeeder.com/privacy/
 
 GF Building Flow Solutions uses Google Ads, Conversion Linker, Google Ads Conversion Tracking and Google AdWords Remarketing provided by Google, Inc for placing advertisements on the Site and for Google searches. The retention periods of the data Google collects vary based on the content and purpose of use of the data, and based on the settings you have chosen. Certain types of data are also de-identified after a defined period. For example, server log advertisement data is de-identified by deleting part of IP address after 9 months and deleting cookie data after 18 months. To read the Google privacy policy, please click here:  https://policies.google.com/technologies/partner-sites
 
GF Building Flow Solutions uses FormAssembly by FormAssembly, Inc. to collect data for different customers services, to read the FormAssembly privacy policy, please click here: https://www.formassembly.com/privacy-policy/
 
GF Building Flow Solutions uses Hotjar by Hotjar Ltd. for marketing analytics and marketing services. Hotjar retains Personal Data for as long as is necessary for the purpose(s) for which Hotjar originally collected it or to provide Hotjar Software, resolve disputes, establish legal defences, conduct audits, pursue legitimate business purposes. Hotjar may also retain information as required by Applicable Law. Hotjar automatically deletes any IP addresses Hotjar processes or stores within thirty (30) calendar days. To read the Hotjar privacy policy, please click here: https://www.hotjar.com/legal/policies/privacy/
 
GF Building Flow Solutions uses Maplet by Maplet Oy on the Finnish website only to show customers the nearest GF Building Flow Solutions installation and service centre.
 
GF Building Flow Solutions uses Microsoft forms by Microsoft Corporation for specific forms on the website to collect customer feedback. To read the Microsoft privacy policy, please click here: https://www.microsoft.com/de-de/privacy/privacystatement
 
GF Building Flow Solutions uses Pardot by Salesforce.com, Inc. to enable marketing automation to its customers and prospects. To read the Salesforce privacy policy, please click here:   https://www.salesforce.com/company/legal/privacy/
 
GF Building Flow Solutions uses Facebook, Instagram and WhatsApp by Meta, Inc. for social media presence and advertisement. Facebook stores data until it is no longer necessary for providing Facebook services and Facebook Products, or until your account is deleted - whichever comes first. This is a case-by-case determination that depends on things like the nature of the data, why it is collected and processed, and relevant legal or operational retention needs. For example, when you search for something on Facebook, you can access and delete that query from within your search history at any time, but the log of that search is deleted after 6 months. To read the Meta Privacy Policy, please click here:  https://www.facebook.com/policy.php
 
GF Building Flow Solutions uses LinkedIn by LinkedIn Corporation for social media presence and advertisement. LinkedIn generally retains your personal data as long as you keep your account open or as needed to provide you LinkedIn Services. This includes data you or others provided to LinkedIn and data generated or inferred from your use of LinkedIn Services. To read the LinkedIn Privacy Policy, please click here: https://www.linkedin.com/legal/privacy-policy
 
 
GF Building Flow Solutions uses Lumoa by Lumoame Oy to collect customer feedback on the website. To read the Lumoa privacy policy, please click here: https://www.lumoa.me/privacy-policy/
 
GF Building Flow Solutions uses YouTube by Google Inc. for social media presence and advertisement. The retention periods of the data Google collects vary based on the content and purpose of use of the data and based on the settings you have chosen. Certain types of data are also de-identified after a defined period. For example, server log advertisement data is de-identified by deleting part of IP address after 9 months and deleting cookie data after 18 months To read the Google Privacy Policy, please click here: https://policies.google.com/technologies/partner-sites
 
8. Social Media Features
 
The Site may use social media plugins, such as the “Like” button provided by the social networks Facebook, Twitter, LinkedIn, YouTube and Instagram. The content of the social media plugins on the Site is from such social network(s) directly. When you visit the Site while logged into a social network, your browser establishes a direct connection with the social network’s servers. If you are logged out from the social network(s) while visiting Site, your browser sends the social network(s) a more limited information. The social media plugins on the Site are subject to the privacy terms and other terms and conditions of the relevant social media sites (please see the links to relevant Privacy Policies above). The information collected by the social network(s) is not disclosed to GF Building Flow Solutions without your explicit consent.
 
9. Sharing and disclosing Personal Data
 
 
The personal data covered by this Privacy Statement may also exclusively be shared or disclosed on a strict need-to-know basis with the following categories of recipients:
 
  • other companies within the Georg Fischer group;
  • authorized external service providers, external auditors and/or subcontractors of the Georg Fischer group;
  • a competent public authority, government, regulatory or fiscal agency where it is necessary to comply with a legal or regulatory obligation to which the relevant Georg Fischer group company is subject to or as permitted by applicable local law; or
  • as necessary or appropriate to enforce our terms and conditions, and to protect our rights, privacy, safety or property, and/or that of our affiliates, you or others
10. Regular disclosure of data and the transfer of data outside the EU or the EEA
 
GF Building Flow Solutions may disclose and transfer Personal Data outside the European Economic Area (“EEA”) in accordance and subject to the following limitations:
 
  • with a contract entered into between the relevant GF Building Flow Solutions’ entities, incorporating the European Commission’s Standard Contractual Clauses or other appropriate safeguards for data transfers as listed in the EU General Data Protection Regulation (GDPR), which ensure that adequate data protection arrangements are in place;
  • to authorized third parties who process personal data on GF Building Flow Solutions’ behalf for the purposes stated in this Privacy Statement. Your personal data may be processed by such authorized third parties also outside EU or EEA in accordance with a contract entered into between GF Building Flow Solutions and such authorized third party, incorporating the European Commission’s Standard Contractual Clauses or other appropriate safeguards for data transfers as listed in the EU General Data Protection Regulation (GDPR) which ensure that adequate data protection arrangements are in place;
  • in personal processing for marketing or other joint communication purposes together with GF Building Flow Solutions’ partners, the avoidance of unnecessary communications;
  • based on consent; or
  • as otherwise permitted by applicable legislation
 
For technical reasons and for reasons related to the use of data, the personal data may be stored on servers of external service providers who may process the data on behalf of GF Building Flow Solutions.
Any transfers of personal data shall be made in accordance with the General Data Protection Regulation and any applicable mandatory legislation, as may be amended from time to time.
GF Building Flow Solutions may further conduct marketing and other communication jointly with GF Building Flow Solutions’ partners and in connection with this, GF Building Flow Solutions may combine information GF Building Flow Solutions has collected about you with information GF Building Flow Solutions’ partners have collected about you to e.g. avoid unnecessary communication and tailor GF Building Flow Solutions’ message to you.
 
11. Principles of data security and data storage
 
GF Building Flow Solutions shall ensure that sufficient technical and organizational personal data protection measures are implemented and maintained throughout its own organization. Further, GF Building Flow Solutions shall ensure that any transfer or disclosure of personal data described in this privacy statement to any third party is subject to GF Building Flow Solutions having ensured an adequate level of data protection by agreements or by other means required by law.
Technical controls:
Physical material is stored in locked spaces with restricted access. Any IT systems are secured by means of the operating system’s protection software. Access to the systems requires entering a username and a password and data transfers happen via high encryption channels.
Organizational controls:
Within the organization of GF Building Flow Solutions, the use of the personal data is instructed, and access to IT systems including personal data is limited to such persons who are entitled to access them on the basis of their work assignments or role and who are subject to confidentiality obligations regarding the personal data.
 
12. Rights of Data Subjects
 
Unless any limitations apply, each data subject has the following rights regarding the personal data processed that is covered by this privacy statement:
 
  • the right to access all personal data GF Building Flow Solutions has on them;
  • the right to request that GF Building Flow Solutions corrects, erases or stops using any erroneous, unnecessary, incomplete or obsolete personal data;
  • the right to withdraw any consent previously provided by them, including an objection to all direct marketing
Any requests are most efficiently handled via the request forms available at https://www.uponor.com/en-en/legal-information/data-protection
If dissatisfied with the decisions or actions of GF Building Flow Solutions, each data subject has the right to lodge a complaint with their country’s data protection authority.
 
13. Changes to this Privacy Statement

 
Please be aware that GF Building Flow Solutions may change this Privacy Statement from time to time. However, in the event of any material, adverse changes, GF Building Flow Solutions will post a notice informing of such changes both at the beginning of this Privacy Statement and on the Site’s home page. GF Building Flow Solutions advises you to visit this Privacy Statement from time to time to be aware of such changes.
 
Should you have any additional questions, please don’t hesitate to contact us through our customer service or by writing to us at dataprotection@georgfisher.com
 
Last Updated: 16/09/2024