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Uponor International Sales
Industriestrasse 56, 97437 Hassfurt, Germany

Uponor Smatrix Pulse App Application Privacy Policy

Last Updated: 10 July 2024

Controller
 
Uponor Corporation (“GF Building Flow Solutions”). GF Building Flow Solutions is part of the Georg Fischer group, located in Schaffhausen, Switzerland. For more information, visit GF Building Flow Solutions.
 
Contact details
 
You can reach GF Building Flow Solutions at
Uponor Corporation
Ilmalantori 4
FI-00240
Finland
 
Our data protection officer details are found here:
Holger Schieb
Group Data Protection Officer
Privacy@uponor.com
 
Should you wish to make a request relating to your personal data, please use the forms available at https://www.uponor.com/en-en/legal-information/data-protection, including options for your local language.
 
 
Name of the privacy policy
Smatrix Pulse App privacy policy
 
Smatrix Pulse
Purpose of and legal basis for processing
GF Building Flow Solutions processes personal data about the user (“User”) of Smatrix Pulse (“Portal”).The Portal is used as a user management system to connect users to other GF Building Flow Solutions’ applications. Personal data can only be processed for a specific purpose under a valid legal basis.
 
The personal data may be used by GF Building Flow Solutions and on its behalf for the following purposes:
 
  • Connecting the User’s account and its details through Smatrix Pulse in order to log in to other GF Building Flow Solutions’ applications
  • maintenance and development of the Portal (including remote access by GF Building Flow Solutions personnel for maintenance purposes) and GF Building Flow Solutions products and services, including other GF Building Flow Solutions’ apps,
  • marketing and communication purposes such as for conducting marketing research, direct marketing, automated marketing, informing Users of new features, new products or launches, and special promotions;
  • upholding and developing the User relationship;
  • exercising GF Building Flow Solutions’  rights;
  • performing GF Building Flow Solutions‘ obligations towards User and handling, evaluating and enforcing Users’ or GF Building Flow Solutions’ obligations or liabilities; and
  • statistical and analytical purposes.
 
The legal basis for processing the user’s personal data is the performance of the agreement between the user and GF Building Flow Solutions concerning the use of the Portal and the services it provides (see article 6.1(b) of the EU General Data Protection Regulation 2016/679, the “GDPR”). In some instances, GF Building Flow Solutions may also process the user’s personal data based on its legitimate interests to analyse how the Portal is used, further develop it, and to market its products and services (see article 6.1(f) of the GDPR). Processing may be based on user’s consent if such consent is required under applicable laws or regulations.
 
The user’s personal data may be stored as long as GF Building Flow Solutions needs it for the above listed purposes, however typically not longer than two years.
 
Types of personal data
 
The following information is processed by Uponor for the purposes of providing the Portal and related services:
 
  • User’s name and city
  • mobile number
  • email address
  • installation ID
  • personal password
  • device ID/serial number
  • installation description
  • IP Address
  • Date and time of requests
  • Time zone
 
 Regular sources of data
 
The personal data is collected primarily from the User of the Portal or through the Portal.
 
Regular disclosure of data and the transfer of data outside the EU or the EEA

 
GF Building Flow Solutions may disclose and transfer personal data outside EU/EEA in accordance with and subject to the limitations imposed by applicable legislation as follows:
 
  • To companies belonging to the Georg Fischer group in accordance with a contract entered into between the relevant GF entities, incorporating the European Commission’s Standard Contractual Clauses, which ensure that adequate data protection arrangements are in place;
  • authorized third parties to the extent they participate in the processing of personal data for the purposes stated in this Privacy Policy. The personal data may be processed by such authorized third parties also outside EU or EEA in accordance with a contract entered into between Uponor Corporation and/or its affiliate and such authorized third party, incorporating the European Commission’s Standard Contractual Clauses or other appropriate safeguards for data transfers as listed in the EU General Data Protection Regulation (GDPR), which ensure that adequate data protection arrangements are in place. Uponor Corporation shall oblige such third parties to keep confidential and adequately secure any such transferred personal data; or
  • based on consent; or
  • as otherwise permitted by applicable legislation.
 
For technical reasons and for reasons related to the use of data, the personal data may also be stored on servers of external service providers (also outside EU / EEA) who may process the data on behalf of GF Building Flow Solutions.
 
Any transfers of personal data shall be made in accordance with the General Data Protection Regulation (2016/679) and any applicable mandatory legislation, as amended.
 
In addition to the above GF Building Flow Solutions may be obliged to disclose the personal data to the authorities. GF Building Flow Solutions may also disclose and otherwise process the personal data, in accordance with applicable legislation, to defend its legitimate interests.
 
Principles of Securing Personal Data – Technical and Organizational Controls
 
GF Building Flow Solutions shall ensure that sufficient technical and organizational personal data protection measures are implemented and maintained throughout its own organization. Further, GF Building Flow Solutions shall ensure that any transfer or disclosure of personal data described in this Privacy Policy to any third party is subject to GF Building Flow Solutions having ensured an adequate level of data protection by agreements or by other means required by law.
 
Technical controls:
Physical material is stored in locked spaces with restricted access. Any IT systems are secured by means of the operating system’s protection software. Access to the systems requires entering a username and a password and data transfers happen via high encryption channels.
 
Organizational controls:
Within the organizations of GF Building Flow Solutions, the use of the personal data is instructed, and access to IT systems including personal data is limited to such persons who are entitled to access them on the basis of their work assignments or role and who are subject to confidentiality obligations regarding the personal data.
 
Data subject’s rights

 
As a Data Subject, the User has the following rights regarding the personal data processed by GF Building Flow Solutions in the usage of the app:
 
  • The right to access all personal data GF Building Flow Solutions have on them.
  • The right to request that GF Building Flow Solutions corrects, erases, or stops using any erroneous, unnecessary, incomplete, or obsolete personal data.
  • The right to withdraw any consent previously provided by them for the use of the app
 
The user may exercise these rights by using the forms provided on https://www.uponor.com/en-en/legal-information/data-protection, Including options for your local language. GF Building Flow Solutions processes all requests as soon as possible.
 
 Cookies
 

A cookie is typically a small piece of data sent to your computer device from a website and stored in your web browser while you are browsing a website. When you browse the same website again, the data stored in the cookie may be retrieved by the website to notify the website of your previous activity.
From time to time, a cookie file may be placed on your computer to enable the Site to work properly and to improve the effectiveness of this Site and/or to provide Uponor’s services to you. Cookies are used only to the extent you have accepted those separately. However, cookies which are necessary for the technical functioning of the website (“Essential Cookies”) may be used without your consent to ensure the functioning of the website. You may change your cookie settings and manage the consents you have given at any time by clicking “Adjust Cookie settings”
.
This Privacy and Cookie Policy details how Uponor utilizes cookies and cookie-like files and technologies on the Site.
 
Purposes of use of cookies – Cookie Categories
 
Essential cookies: The use of certain cookies is necessary to run basic functions on the Site. The cookies in this category are essential for running the Site and are needed to provide you a pleasant experience when visiting the Site.
Analytics cookies: Cookies in this category are used to enable monitoring of the website traffic and optimizing your user experience and analysing of aggregated data about usage of the website, or to compile statistics on the number of visitors on the Site. These cookies may be provided by third parties, as specified below.
 
The length of storage of your information depends on the type of cookie used and the Third Party Service provider providing that cookie. The length of storage is described by the Third Party Service Providers in their Privacy Policies which you can access through the links provided below. Session cookies expire and are deleted when the browser is closed, while persistent cookies are typically deleted after two months to two years.
 
Site Functionalities and services provided by Third Party service providers 
 
The following third parties may, with your explicit consent, view, modify or set their own cookies as if you had requested a webpage from the third parties’ website directly. Depending on the website you visit, all the below listed third party cookies might not be used, as part of these cookies are used only on specific local websites. Your consent is not asked for placing the following third party service provider Essential Cookies, as the Site cannot function without those.
 
Third Party Service Providers in the Essential Cookie Category:
 
Third Party Service Providers in the Analytics Cookie Category:
 
GF Building Flow Solutions uses web analytics service Google Analytics and geolocation service Google Maps by Google, Inc. The retention periods of the data Google collects vary based on the content and purpose of use of the data, and based on the settings you have chosen. Certain types of data are also de-identified after a defined period. For example, server log advertisement data is de-identified by deleting part of IP address after 9 months and deleting cookie data after 18 months. To read the Google privacy policy, please click here: https://policies.google.com/technologies/partner-sites
 
Changes to this Privacy Policy 
 

Please be aware that GF Building Flow Solutions may change this Privacy Policy from time to time. However, in the event of any material, adverse changes, Uponor will post a notice informing of such changes both at the beginning of this Privacy Policy and on the Site’s home page. GF Building Flow Solutions advises you to visit this Privacy Policy from time to time to be aware of such changes.
 
 
 
Should you have any additional questions, please don’t hesitate to contact us through our customer service or by writing us to:

e-mail: dataprotection@georgfischer.com.